Privacy Policy
Privacy Policy
1. Introduction
This website (menamedicalresearch.com) and all its sub domains (“Site”) are owned by HELIXOR Scientific Limited. Any references to “we," "us," "our," "I" refer to HELIXOR Scientific Limited (“HELIXOR Scientific”). The services are wholly offered and provided by HELIXOR Scientific.
The term “you” or “your” or “client” or “customer” refers to the customer who avails or intends to avail the services or to anyone who visits the Site.
Your privacy is important to us, and HELIXOR Scientific is committed to protecting your privacy whilst providing a personalized and valuable service. We are committed to safeguarding your data while rendering our professional services. The portfolio of services offered by this Site are primarily targeted towards users in MENA (Middle East and North Africa) region.
This Privacy Policy governs our data collection, processing, and usage practices. It is designed to allow you to make an informed choice regarding use, access, and collection of your Personal Information.
2. What Personal Data We Collect
- For User Registration
To create an account, you need to provide data including your name, email address, general location (e.g., city), country, and a password.
- For Requesting Editing Services
The information you provide when requesting an editing service, such as name, education, institute, country, employer, and referral source.
- For Submitting a Journal Publication
The information you provide when submitting an article for publishing in one of our journals, such as name, email address, employer, and country.
- For Submitting a News item/ Article / Press release
The information you provide when you submit a news item, article, or press release for publishing in the News section of this Site. This would include details such as name, email address, telephone number, employer, street address, and country.
- For Creating a Personal Profile
The mandatory information you provide when creating a personal profile, such as your education, work experience, research interest areas, photo, city, country, employer, LinkedIn profile link, and any additional optional information that you may provide. You don’t have to provide additional information on your profile; however, profile information helps you improve your visibility and helps recruiters and collaboration opportunities find you.
Your profile is fully visible to all members and visitors on this Site. Please do not post or add personal data or sensitive information to your profile that you would not want to be publicly available.
- For Making a payment for any paid service
Billing address and bank details that you may provide for billing of services
- For Communication
- We may use a number of third-party payment processors. Your payment will be processed by the payment provider you choose to process your payment via a secure payment gateway. The third-party payment processor you use will collect, use, and process your information, including payment information, in accordance with their respective privacy policies.
Name, contact details, and any other personal details that you may provide when contacting us for services or inquiries.
3. Data We Do Not Collect
We do not knowingly or intentionally collect “Sensitive Personal Information”—which includes information about an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data (used to uniquely identify an individual), health-related information, or data regarding an individual’s sexual orientation or sex life.
You should not provide us with any Sensitive Personal Information. However, if you intentionally or unintentionally share such data with us, it will be treated as if you have given your explicit consent for us to process that information.
Please note that our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites, even if:
- You accessed a third-party site through a link on our Site; or
- You arrived at our Site via a link on a third-party site.
4. How We Use Your Personal Data
We only use the Personal Information we collect in line with this Privacy Policy. We will never sell your Personal Information to any third party without your explicit consent.
In addition to the specific uses described in this Policy, we may use your Personal Information to:
- Support your requests related to our services, partnerships, or employment;
- Send you content we believe may be of interest, via email or other communication methods;
- Deliver marketing materials about our business, current offerings, upcoming services, or promotions;
- Respond to your inquiries or concerns;
- Analyze usage data to improve your experience and optimize our services.
We may share your Personal Information with trusted service providers or affiliates for purposes such as payment processing, account management, customer support, marketing assistance, technical support, statistical analysis, website hosting, and user profile indexing (including usernames as part of URLs). These third parties are contractually obligated to use your Personal Information solely for these purposes and to keep it confidential.
After you place an order for any paid service on this Site, you may need to make payments for the services you have ordered. The payment may be processed through third-party payment providers. The provider you choose will handle your transaction via a secure payment gateway. If you share your banking or payment details with us, we use that information only for processing any applicable refunds. These third-party payment processors will collect, use, and process your information, including payment information, in accordance with their respective privacy policies
We will disclose your Personal Information if required by law, regulation, legal process, court order, or request from a government or regulatory authority. We may also process your data for purposes related to legal compliance, crime prevention, fraud detection, and audit or information security requirements.
5. Why Do We Process Your Data?
We process your personal data only for clearly defined and lawful purposes. These purposes as as follows:
• Legitimate Interests
We may process your data when it is necessary for our legitimate business interests, such as:
- Providing, maintaining, and improving our products, Site, and services, as well as enhancing user experience.
- Preventing fraud, criminal activity, or misuse of our services, and protecting the security and integrity of our systems.
- Identifying customer preferences and potential opportunities.
- Supplying reference materials (e.g., PowerPoints, posters, documents) and managing registrations for academic or conference events.
- Conducting marketing activities—where permitted by law—including sending or displaying promotional content and managing user or event registrations.
- Recording calls and online chats for training, quality assurance, and administrative purposes.
• Contractual Necessity
We process personal data to take steps at your request prior to entering into a contract or to fulfill a contract, such as:
- Delivering our products and services, including user registration, subscription management, access control, capacity planning, billing, and support.
- Providing requested information or materials and responding to your queries.
- Administering promotions.
- Managing billing and payment processes.
- Maintaining our business relationship with you.
• Legal Obligations
We process your personal data when required to comply with legal or regulatory obligations, including:
- Keeping necessary records for tax, employment, or compliance purposes.
- Responding to lawful requests from public authorities, regulatory bodies, or law enforcement agencies.
• Communications
We may use your data to:
- Send you marketing communications (unless you have opted out).
- Contact you with information about our products or services, offers, or trials.
Please note that you cannot opt out of receiving essential service communications from us, including important security updates or legal notices.
6. Children’s Personal Information
We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not submit any personal data through our Site or services. We encourage parents and guardians to monitor their children's online activity and to ensure they do not share personal information without permission.
If you have reason to believe that a child under 18 has provided us with personal data, please contact us immediately. We will take appropriate steps to delete all the information and close the child’s account.
7. Retention of Personal Information
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Keeping your account active and providing requested services.
- Meeting our legal obligations (such as financial and compliance record-keeping).
- Resolving disputes and enforcing our agreements.
When determining the appropriate retention period, we consider:
- The purpose(s) for which the data is used, now and in the future (e.g., ongoing contractual obligations or customer service needs);
- Any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
- Whether continued processing is justified by a legal basis, such as your consent;
- The duration your account remains active.
8. Social Media Features
Our website may include integrations with social media sites, such as LinkedIn. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing them.
9. Security of Your Personal Information
We implement security safeguards designed to protect your data, such as HTTPS. We have also put in place the following security practices and procedures to protect your Personal Information from unauthorized access, use, or disclosure:
- We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.
- Personal Information will not be made available to any third party, except as provided herein or by obtaining your prior written consent.
- Wherever applicable, all editing and publication documents submitted are managed through a secure online job management system; the documents sent to us can only be viewed by service professionals working on your assignment.
- Payment-related Personal Information:
- Medlink Media will never store your credit card information, thereby reducing the possibility of fraudulent charges being made by Medlink Media.
- If you give us banking or other payment mode details, we will solely use such details to process payment refunds, if any, to you.
We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
10. Use of Cookies and Similar Technologies
Cookies are small data files sent from a website to a user's browser, often used to collect information for various purposes. We use different types of cookies, including essential, functional, and analytical cookies on this Site to enhance user experience and analyze website performance. For more detailed information about our use of cookies, please refer to our Cookies Policy.
11. Hyperlinks
The Site may include links to external sites, including those operated by our affiliates. The inclusion of these links does not imply any endorsement or approval of the content on those websites. We are not responsible for the privacy practices or content of any third-party websites, including those managed by affiliated entities, which may have their own privacy policies specific to their industry or operations.
12. Your Responsibility
By submitting Personal Information to us, you confirm that you have the legal right to do so. You agree not to submit any Personal Information unless you are authorized to provide it and ensure that the information is accurate, complete, and truthful.
You must not use a false email address or other identifying information to impersonate another individual or entity, or otherwise misrepresent the origin of any content.
Misuse or unauthorized collection of Personal Information is a violation of this Privacy Policy and may also breach applicable terms of use. You agree not to misuse any Personal Information made available through this Site, and not to use automated tools (such as bots, scripts, or crawlers) to collect data.
We reserve the right to suspend or terminate your access to this Site without notice if we determine that you have violated this Privacy Policy or our terms of use.
13. Reviewing, Correcting, and Deletion of Your Personal Information
- Personal Profiles
We allow owners of personal profiles on this Site to access, update, or modify their information after signing into their account. Owners of personal profiles also have the option to close their account without asking us to do so. When a profile owner closed their account, all personal information associated with the account is automatically deleted from our database.
- Users of Other Services (Editing Services, Journal Publications, Research News)
You can ask us to Erase or Delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you), Change or Correct your personal data (if it’s inaccurate), or to Limit or Restrict the Use of your personal data (if we have no legal right to keep using it or if your personal data is inaccurate or unlawfully held).
14. Opting Out and Unsubscribing
Your registered email address will be automatically subscribed to our newsletters, which will contain information on research news, industry updates, latest offers, and new services offered by the Site. You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by contacting us. Customers cannot opt out of receiving transactional emails related to their account with us.
15. Amendments to Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in laws, regulations, or best practices. We encourage you to review this page periodically to stay informed about how we handle your Personal Information. By continuing to use this Site or our services after following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. If you do not agree with the updated policy, you may choose to stop using the Site or our services.
16. Legal Disclosure
We reserve the right to disclose your personal data as required by applicable law, in response to lawful requests by public authorities, including meeting national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us.
17. Contact Us
If you have any questions/requests about this Privacy Policy or Personal Information, please do not hesitate to contact us:
- Contact Email
- Mailing Address
- Helixor Scientific Limited
- Flat 5, 4/F, Won Hing Building,
- 74- 78 Stanley Street, Central,
- Hong Kong